Question 1

How long will it take for my package to deliver?

Accepted Answer

Orders are processed within 1-2 business days (excluding weekends & holidays) and shipped as soon as possible assuming items are IN-STOCK. Orders are shipped via USPS Priority or Express Mail (shipping options provided at checkout).
As soon as your order has been processed and shipped, you will receive an email containing your tracking number. Please allow 24 hours for USPS to update their website with your tracking information. Please note USPS may encounter delays due to holidays, bad weather, and/or other unforeseen circumstances.

Question 2

How do I track my order?

Accepted Answer

As soon as your order has been processed and shipped, you will receive an email containing your tracking number. Please allow 24 hours for USPS to update their website with your tracking information. Please note USPS may encounter delays due to holidays, bad weather, and/or other unforeseen circumstances.

Question 3

Can I cancel/adjust my order?

Accepted Answer

Please contact alwaysprimcontact@gmail.com or text 305-710-5277 and we will try our best to accommodate any request before your original order ships.

Question 4

Can I exchange my order?

Accepted Answer

Please contact alwaysprimcontact@gmail.com or text 305-710-5277 and we will try our best to accommodate any request.
Exchanges must be initiated within 7 days of receipt of order.  You may return for a STORE CREDIT FOR THE VALUE OF THE MERCHANDISE, excluding any shipping fees.  We have the right to deny a return after the 7 day time period has lapsed.  Customer is responsible for shipping items back.

Question 5

Who do I contact if an item is missing/damaged?

Accepted Answer

Please email alwaysprimcontact@gmail.com or text 305-710-5277.

FAQ

How long will it take for my package to deliver?

How do I track my order?

Can I cancel/adjust my order?

Can I exchange my order?

Who do I contact if an item is missing/damaged?